Quality Manager Benelux

We wish to appoint a Quality (Assurance) Manager to support the expanding BENELUX business unit. The role provides a great opportunity for career development and to gain management experience.

The successful person will be responsible for the implementation and monitoring of PM Group’s Quality Management System (QMS). Ensuring the highest standards of quality across all of our BENELUX business units and sites driving continuous improvement and operational excellence.

Reporting to the Operation Manager, the successful applicant will identify and embed improvements in our service delivery platforms and work practices.

• Identify and embed improvements in our service delivery platforms and work practices.
• Promote consistent quality assurance practices and drive the adoption of critical company procedures across the BENELUX
• Perform internal audits (BENELUX business units and sites) and drive the resolution and close out of corrective actions
• Facilitate audits by external parties, i.e. ISO certification bodies, Customer, etc.
• Conduct training (QMS inductions, core QMS document awareness training, etc.)
• Provide advice and assistance to management and employees on compliance / QMS related queries
• Manage and lead the Quality and Document Control teams
• Ensure adequate focus is put on the planning and initiation phase of new projects
• Liaise regularly with the Operation Manager, Engineering Manager and Head of Projects to drive improvement initiatives
• Facilitate the capture and transfer of lessons on projects
• Support the customer feedback process, including analysis of results and identification of process improvements
• Assist with the development of localised procedures where required, ensuring consistency and compliance to PM Group’s QMS
• Provide input for proposals
• Contribute to the development and implementation of Group improvement programs (including Digital Project Delivery procedures)
• Provide timely feedback for monthly reports / Quality metrics / management meetings

• Preferably Bachelor Degree or equivalent in an engineering, architecture or related discipline
• Proven experience working in a Quality Management role is essential
• Experience working in the engineering consultancy sector is desirable
• Excellent collaborative and people skills
• Problem solving skills
• Strategic vision
• Able to communicate with stakeholders across a multi-cultural environment as part of a global team
• Broad experience on multi-discipline projects desirable
• Accuracy and attention to detail essential
• Excellent communication skills
• Self-starter and decision maker
• Experience in quality and continuous improvement initiatives
• Advanced in digital tools – e.g Microsoft, Sharepoint etc.
• Flexibility to travel as and when required to meet demands of the role
• Good knowledge of English, French and Dutch

D&I

Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents and ideas. Valuing the contributions of all our people and respecting individual differences will sustain our growth into the future.

PM Group is committed to ensuring our hiring process is fair and accessible to all and will provide candidates with disabilities with reasonable accommodations required to participate in the recruitment process. If you require any assistance in this regard, please let us know.

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