Senior Change Manager

Bedrijfsomschrijving

You will be part of ABS, a sector providing business services across ASML. We provide services and support in the areas of HR&O, IT, Finance, Strategic Sourcing &; Procurement, Sales, Master Data, Reporting, Corporate Real Estate (CRE) and Facilities. The objective for ABS is to be the provider of well-defined services, leveraging cross-sector, highly quality, and compliant processes to be prepared for the growth of ASML. With ABS, we as ASML have moved from functional

shared services to cross-sector services and ways of working. Many enabling activities of Finance, HR&O, IT, Sourcing & Procurement, Sales and CRE that fit the scoping and transitioning principles of ABS have been transitioned.

You will be positioned in the Change Management department within the ABS Capability Center and will report to the Head of Change Management. The Capability Center is responsible for enabling ABS to deliver the highest quality of service in the most efficient way. Your mission is to bring out the best in ABS through change management, leveraging your experience, creativity, resourcefulness, flexibility, and influence.

As a change manager, you will drive change and transformation of existing end-to-end processes using proven methodologies in order to support ASML's growth. You will play a key role in large scale business transformation projects in the scope of the ASML Business Services (ABS) organization.

In this role, you will:

• Drive global change programs and shape strategic decisions
• Oversee enterprise training programs of ASML
• Coach teams and change leaders and define long-term change visions
• Maintain relationships with the change management communities within ASML
• Align and agree on activities with the deployment project manager(s)
• Design, coordinate and execute change management related activities (e.g., stakeholder mapping, change impact analysis, training needs) within a project
• Define and execute appropriate interventions to mitigate change management risks

• 10 years of relevant working experience in the area of change management
• Extensive knowledge of and experience with the most common change management theories
• Experience with implementation of Global Business Services (Shared Services) in a multi-cultural setting
• Experience with participating in project/program team, leading the communication and change parts in the business transformation
• Proven coaching experience
• Experience with setting up a change adoption survey and/or customer satisfaction surveys (Voice of the Customer)