Business Analyst

Job Summary

We are seeking a detail-oriented and collaborative Business Analyst to join an banking client. The ideal candidate is a team player who will work closely with stakeholders across the business to analyze company data, improve operational performance, and support data-driven decision-making. This role involves reporting key metrics, evaluating methodologies, suggesting operational improvements, and building business proposals in a cross-functional environment.

Key Responsibilities

• Track, analyze, and report business and operational data to support strategic and tactical decisions
• Develop and maintain dashboards and reports using tools such as Dynatrace, Splunk, and Grafana
• Analyze existing methodologies and processes to identify opportunities for improvement
• Propose and support implementation of operational enhancements and efficiency initiatives
• Build business cases and proposal evaluations for new initiatives and investments
• Partner cross-functionally with internal teams (IT, Operations, Finance, Risk, Compliance) and external stakeholders
• Support budget planning, monitoring, and cost management activities
• Maintain up-to-date knowledge of the competitive market, industry trends, and best practices
• Ensure data integrity, accuracy, and compliance with banking regulations and internal policies

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Information Systems, or equivalent practical experience
• Strong proficiency in the Microsoft Office suite (Outlook, Excel, Word, PowerPoint)
• Experience working with data visualization and monitoring tools such as Dynatrace, Splunk, and Grafana is a plus
• Strong analytical, written, verbal, and collaboration skills
• Ability to work effectively in a fast-paced, cross-functional banking environment
• High attention to detail and strong problem-solving capabilities

Preferred Skills

• Experience in banking or financial services
• Knowledge of financial products, operations, and regulatory environments
• Familiarity with Agile, Lean, or other business analysis methodologies
• Basic understanding of SQL or data querying tools is a plus

The role will be project based for 6 months to an year.