Data Governance Expert (JG 15)

As a technology-enabled and digital-led bank data is at the heart of everything we do. It powers how we measure risk assess performance and make decisions. To ensure we unlock the full value of our data we must guarantee its completeness accuracy auditability traceability and protection. The Global Data Organisation serves as the first line of defense in securing robust data chains working in close collaboration with all functions business lines and countries across the Bank.

The Global Chief Data Office (CDO) plays a pivotal role in this mission. As a central organizational unit the CDO partners with stakeholders across the enterprise to enable frictionless customer journeys support ESG-driven innovation and deliver data products that enhance decision-making. With emerging trends such as digital wallets on the horizon and increasing regulatory expectations around data governance the CDO is evolving to meet these challenges head-on ensuring our data remains both a strategic asset and a safeguarded resource.

The opportunity

The Global Data Management team is responsible for building our design capability and establishing our global mandate over our data frameworks and controls. They will define maintain and continuously improve ING global standards for Data Governance Data Quality Data Protection AI and Data Ethics ensuring consistent application across the Bank and full alignment with both regulatory expectations (BCBS29 GDPR AI Act DORA etc.) and INGs business objectives.

To realize this we are moving towards a leaner data management function with much stronger functional ties to countries and functions to stimulate co-creation of data management standards work-instructions frameworks and embedding full ownership of data processes and controls in the entire organization. The Global Data Management team will work closely with the operations and transformation capabilities of CDO to ensure that data delivered across the Bank is adherent to our global policies and frameworks.

The Data Governance Expert is part of the Global data Management function and is responsible for assisting in documenting and maintaining the global data governance standards procedures and underlying instructions and guidelines. The role contributes to the monitoring of the data related metrics and dashboards to ensure gaps are resolved within agreed timelines and report progress on mitigating data related risks to senior for decision making.

Your responsibilities

As a Data Governance Expert you are responsible for:

• Contribute and develop governance processes and controls to meet the required control objectives
• Create the work instructions to link data management controls to implementation on data services delivery and data operations from strategy to execution
• Gain understanding of data governance concepts has exposure to data governance tooling
• Oversight implementation via dedicated metrics and dashboards
• Contribute to progress reports and updates on data governance related topics
• Maintain clear and accurate documentation for audit readiness.
• Be a trusted advisor to the Data Community both centrally and in the domains in INGs ambition towards compliance by design
• Help coordinate community calls workshops and stakeholders meetings
• Assist for preparation of presentations training materials knowledge-sharing sessions via global calls organized for the data community
• Driving Strategy - Executing strategies to accomplish long-term goals
• Inspiring others - Fosters energy for and provides direction towards organizational goals
• Team Building - Assembles cohesive groups based upon required skills goals and tasks

Your competencies

We are looking for a proactive and detail-oriented team player who thrives in collaborative environments and can navigate complex cross-functional initiatives with confidence. You are a clear communicator capable of simplifying technical concepts and fostering understanding across diverse stakeholders. You bring strong organizational skills a strategic mindset and the ability to inspire and coordinate teams toward shared goals. With a natural inclination for problem-solving and continuous learning you take initiative adapt to ambiguity and build trust as a reliable advisor within the data community.

• Bachelor degree
• 1-5 years experience in data governance/data management/risk management
• Able to simplify solutions and processes and able to tell the story clearly
• A drive for change and improvement.
• Collaboration and Influencing others - Persuades others to a desired result
• Fluent in English (verbally and written)

What we offer

We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands.

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS) 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60000 employees and operations in approximately 40 countries there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of whats possible and at the same time ensure you work with integrity and hold the customers interests at heart Do you want to be surrounded by progressive inspiring diverse and supportive colleagues Then there is no better place to invest your talents than at ING. Join us. Apply today.