CRM Solutions Architect

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world.

CRM Solutions Architect:

We are in search of a Dynamics Technical Senior Solution Architect who is also functional and business consulting led in aptitude. We are looking for someone who excels in driving strategic decisions while adhering to industry best practices. The ideal candidate will possess a robust understanding of Dynamics CRM and exhibit the capacity to articulate design requirements clearly and effectively. They should demonstrate a strong ability to implement basic best practices and have a proven track record of successfully managing and delivering complex projects. Key responsibilities include leading technical discussions, providing guidance on architectural design, and ensuring the alignment of technical solutions with business

Your a highly experienced and visionary Dynamics 365 CRM Solution Architect and will lead the design and delivery of enterprise-grade CRM solutions. The ideal candidate will possess deep functional and technical expertise in Microsoft Dynamics 365 Customer Engagement (CE), with a strong focus on Sales, Power Platform, and integration architecture.

Key Responsibilities:

• Lead end-to-end solution architecture for Dynamics 365 CRM implementations, including Sales, Customer Service, and Marketing modules.
• Translate business requirements into scalable, secure, and high-performance CRM solutions.
• Define architecture blueprints, integration patterns, and data models aligned with enterprise standards.
• Guide functional and technical teams through solution design, configuration, customisation, and deployment.
• Collaborate with stakeholders, business analysts, and developers to ensure alignment with business goals.
• Oversee DevOps practices including CI/CD pipelines, automated testing, and release governance for Dynamics 365.
• Provide architectural governance and technical leadership across multiple projects and geographies.
• Conduct architecture reviews, performance tuning, and security assessments.

Required Skills & Qualifications:

• 12+ years of experience in Microsoft Dynamics CRM, with at least 5 years in a solution architect role.
• Must have functional experience as well.
• Expertise in MSCRM Functional (L3) and Architecting (L2) with deep knowledge of Microsoft Dynamics CRM 2015 and later
• Strong command of Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Power Portal for Dynamics 365.
• Experience with DevOps for Dynamics 365 , including CI/CD, automated testing, and release management.
• Proficiency in MSD365 Customization and Configuration , including workflows, plugins, and business rules.
• Familiarity with Data Fabric concepts and enterprise data integration strategies.
• Microsoft certifications such as MB-600 , PL-600 , or Solution Architect Expert are highly desirable.

Desirable Experience:

• Experience in large-scale CRM transformations across industries such as telecom, energy, and manufacturing.
• Exposure to hybrid CRM environments (e.g., Dynamics + Salesforce).
• Experience with Azure services, API management, and enterprise integration platforms.

Mandatory Skill: MSCRM Functional, Architecting, MICROSOFT DYNAMICS CRM 2015,

Microsoft Power Portal for Dynamics 365, DevOps for Dynamics 365, Microsoft PowerApps for

Dynamics 365, MS Power Automate for Dynamics 365, Data Fabric

Diversity and Inclusion at Wipro

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.