Cluster General Manager - Hostels

Are you an experienced General Manager who thrives on leading multiple locations while building and developing high-performing teams? Would you like to join an international hospitality organisation that is investing heavily in innovation, technology, and delivering exceptional guest experiences? Then this is a unique opportunity for you.

You will become part of an international organisation where connection, creativity, and unforgettable guest experiences are at the heart of everything they do. In this diverse and impactful role, you will be responsible for multiple locations and play a key role in the organisation's continued growth, renovation projects, and professional development. Through your leadership, you will help develop teams, optimise operations, and shape the future of the business. Are you ready to make a real impact? We'd love to hear from you.

As Cluster General Manager, you will have overall responsibility for three locations in Amsterdam. You will lead the Hostel Managers across the different properties and be accountable for operational performance, team development, and delivering an outstanding guest experience.

In this role, your responsibilities will include:

• Taking full responsibility for the day-to-day operations across three hospitality locations;
• Leading, coaching, and developing the Hostel Managers and wider management team;
• Inspiring and developing teams while fostering a strong, people-focused culture;
• Ensuring an exceptional guest experience and consistently high guest satisfaction;
• Optimising operational processes and contributing to an efficient, future-focused organisation;
• Playing an active role in the continued growth, professionalisation, and innovation of the business;
• Leading the successful expansion and refurbishment of one of the locations;
• Reporting directly to the Group Operations Manager and working closely with the international head office.

Who are you?

• You have extensive experience as a General Manager or in a similar senior leadership role within the hospitality industry;
• You are a natural leader who knows how to motivate, develop, and inspire people;
• You are independent, decisive, and thrive in an international working environment;
• You have a strong affinity with technology and enjoy identifying opportunities to optimise processes while maintaining an exceptional guest experience;
• You have excellent communication skills in English. Dutch is considered an advantage but is not required.

What can you expect?

• A key leadership role within an international organisation that is continuously evolving;
• The opportunity to make a real impact across multiple locations while developing and inspiring management teams;
• A competitive salary between €75,000 and €85,000 gross per year, depending on your experience.

What's next? Within four working days, we will let you know whether you will be invited to the next stage of the process. If selected, we will schedule an introductory meeting, either online or in person. During this conversation, we will provide you with detailed information about the role, the organisation, and the recruitment process. With your approval, we will introduce you to our client and continue to support and guide you throughout every step of the interview process. At Independent Recruiters, our team consists of specialist recruiters, each with in-depth expertise in their own sector. This enables us to be a valuable sparring partner for both our candidates and our clients.