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NOC Engineer - Location -Groningen – Only EU/ Netherlands based candidates (Local Hiring) What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for Network Engineer to join our Industry Solutions Group. About Cognizant Industry Solutions Group. (ISG) Industry Solutions Group aims to enhance business outcomes through end-to-end ownership of domain solutions coupled with industry-specific product capabilities. CMT ISG focuses on network solutions, B/OSS transformation and platform-based solutions to drive business agility for the telecom, media and technology industry. About Role: The role is about your self-driven passion to understand how things work and how they can be improved. You are passionate about technology, its applications, and how it can contribute positively to society both today and into the future. You read, study, and continuously develop your skills, cultivating innovative ideas, and you communicate those concepts effectively, in a way that inspires others to embrace and follow your vision.The main task of the NCC Controller is to keep service availability as high as possible. This is done by actively monitoring network and system performance and acting in case of any degradation or outage. The NCC Controller initiates, coordinates, logs and reports all restoration activities. Roles & Responsibilities · Monitor system performances, initiate and coordinate recovery activities in case of a hazardous condition, service degradation or outage.· Monitor the progress of any distress traffic in the network and ensure delivery to Maritime Rescue and Coordination Centres (MRCC).· Monitor for security threats in various IP-networks and perform first line analyses.· Analyse system log files, perform regular checks on systems and services to ensure its reliability.· Report any planned and unplanned activities to internal and external parties.· Provide 2nd line technical customer support.· Deliver performance reports to management.· Provide accurate shift handovers. · Maintain log book for all NCC activities.· Keep monitoring tools, processes and procedures up-to-date.· Assist engineers with installation and configuration activities. Essential Knowledge and Skills: · Technical education in electronics, telecommunication or IT from a technical college (Dutch MBO+/HBO)· Strong verbal and written communication skills in English.· CCNA Routing and Switching certificate is mandatory.· Knowledge of Satellite and GSM Telecom technologies.· Able to analyse and prioritise under stressful conditions.· Structured, analytical and efficient in problem solving.· High focus on internal and external customers.· Good interpersonal skills to work in a team.· Excellent reporting skills. Special Labour conditions: The NCC controller:· Works in a 24x7 shift roster, 37 hours on average a week.· Works sometimes under stressful conditions due to time pressure.· Has a highly confidential approach to operational information. What we offer: · A competitive salary based on your qualities and experience· Access to Udemy, Cognizant Academy digital libraries for your continuous learning· NS business card to cover your commute expenses· 25 days of paid holiday per year· A laptop and a smartphone· A pension scheme and health insurance· Organization driven by technology – we have a tremendous technology backbone· Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see Recruiter Contact Details