Digital Acquisition Funnel Owner Lead

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role 

The Global Sales and Operations Strategy team drives growth and digital transformation across our international sales organization. Within this group, the Digital Expansion team owns the end-to-end digital journey for our partners across all digital channels. 

As our Digital Acquisition Funnel Owner Lead, you will act as the driving force behind the partner experience—from initial acquisition to ongoing retention. Embodying our values to lead, deliver, and care, you will connect data and strategy to foster seamless teamwork and deliver outstanding results for our partners.

Working closely at the intersection of Product, Marketing, Commercial, and Data Engineering, you will turn complex funnel diagnostics into actionable clarity that powers smarter decisions and optimizes conversion across our digital ecosystem.

These are some of the key components to the position: 

• End-to-End Funnel Ownership: Track and report on all stages of the partner journey, ensuring high data accuracy and actionable insights across every touchpoint.
• Cross-Functional Alignment: Coordinate closely with Product, Marketing, and Commercial teams to drive shared priorities and a unified digital strategy. 
• Performance Optimization: Analyze drop-off points across the digital experience, aiming high to lead initiatives that boost conversion rates. 
• Data Integrity: Partner with Data Engineering to proactively maintain consistent, high-quality funnel data across all digital platforms. 
• Clear Communication: Translate complex findings into straightforward recommendations that empower stakeholders to make confident decisions.
• Innovation & Excellence: Explore digital solutions and automation to enhance self-serve experiences and drive operational efficiency.

What will you bring to the team?

• Funnel & Digital Expertise: Deep understanding of digital acquisition funnels, conversion optimization, and end-to-end customer/partner journeys in a tech or digital-first environment.
• Data & Analytical Skills: Proficiency in leveraging data platforms (e.g., Salesforce, BigQuery, SQL, Tableau) to build reports and deliver clear, actionable insights.
• Cross-Functional Collaboration: Exceptional skill in aligning diverse stakeholders across Product, Marketing, Commercial, and Data Engineering to achieve common goals.
• Communication & Storytelling: Ability to translate complex data into compelling, structured narratives for both technical and business audiences. 
• Digital & AI Mindset: Curiosity and drive to leverage modern digital tools, automation, and AI solutions to optimize performance and create lasting impact.
• Goal Commitment: A proactive, results-oriented approach with a strong commitment to delivering high-quality outcomes in a fast-paced environment.

At JET, this is how we play 

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. 

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging 

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

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