Key account Manager ( Chinese speaking) - Logistics locker solutions (Europe)

Company Description

Shandong New Beiyang Information Technology Co., Ltd. (SNBC) was established in 2002 and listed on the Shenzhen Stock Exchange (Stock Code: 002376) since 2010. SNBC is a professional, innovative equipment and solution provider dealing with smart banking, smart logistics, retail automation, health care, transportation and government affairs. SNBC provides global customers with competitive, innovative products, operation services and scenario-integrated solutions. 

SNBC Europe BV is the Europe Subsidiary of SNBC, responsible for sales, technical support, and logistics service for SNBC products within the European region.

Company website: 

Work Location : 

Eersel, 5521DX, Netherlands

This role is based in our Eersel office.

Candidates are expected to work on-site to facilitate effective collaboration with internal teams.

Business travel within Europe will be required.

Job Responsibilities

1. Market Development & Strategic Account Management

• Drive new business development and expand existing customer relationships within the European logistics locker market.
• Identify, approach, and establish long-term partnerships with: Courier and Postal Operators,

E-commerce Companies and Locker System Integrators.

• Build and maintain strong relationships with senior management and key decision-makers to unlock secondary projects and long-term strategic cooperation.
• Continuously monitor market trends, competitive dynamics, and evolving customer requirements; prepare structured market analysis and opportunity reports to support business strategy.

2. Project-Based Sales & Solution Development

• Lead the end-to-end sales process for medium to large-scale projects.
• Conduct in-depth customer needs analysis, including technical, commercial, and compliance requirements.
• Organize solution discussions and deliver compelling value propositions tailored to customer objectives.
• Prepare tender documentation, define commercial terms, and develop pricing strategies aligned with profitability targets.
• Coordinate cross-functional internal teams (technical, production, logistics, finance) to ensure solution feasibility and successful project execution.

3. Business Negotiation & Contract Management

• Lead and participate in key commercial negotiations with customers and partners.
• Collaborate with legal and senior management teams to finalize contracts and secure agreements.
• Take ownership of project gross margin, commercial risk control, and long-term account profitability.

4. Order Execution & Customer Relationship Management

• Ensure smooth transition from sales to project delivery after contract signing.
• Act as the primary communication bridge between customers and internal departments, including logistics and headquarters production teams.
• Monitor delivery progress, coordinate internal resources, and proactively resolve issues to ensure customer satisfaction and on-time project completion.

Job Requirements

• Bachelor’s degree or above (Engineering, International Trade, Industrial Technology, or related fields preferred).
• Minimum 3 years of B2B sales experience, ideally in project-based or solution-oriented sales.
• Proven ability to manage complex sales cycles and medium-to-large projects.
• Strong negotiation, communication, and cross-functional coordination skills.
• Results-driven mindset with strong commercial awareness and risk control capability.
• Chinese speaking is a must.

We welcome motivated and detail-oriented talents to join our team. Together, we optimize sales operations, enhance customer experience, and drive the development of multiple industries across Europe!