Italian Speaking Customer Service Representative in Amsterdam

Wat ga je doen?

Are you looking for a job in Amsterdam where you immediately earn a great starting salary? For a major international investment bank, we are looking for enthusiastic candidates who are fluent in the Italian language. In this role, you combine your language skills with an interest in the financial world. You are the first point of contact for clients from Italy and ensure they always hang up the phone with a good feeling. Because the bank places great value on your well-being, you benefit from excellent conditions such as a non-contributory pension and a generous number of vacation days.

Wat worden jouw taken?

• Answering various customer questions via telephone in Italian.
• Advising clients on different investment products.
• Solving problems and thinking along in various scenarios.
• Keeping track of relevant laws and regulations in the banking sector.

You are someone who enjoys working with people and has a strong affinity for the financial sector. You find it important to deliver quality and you are only satisfied when the customer is too. Showing empathy comes naturally to you and you always remain calm and professional, even when it is busy. Additionally, you are accurate in your work and enjoy working according to clear guidelines. Because you have a lot of contact with the Italian market, you have mastered this language at a C1 level.

Wat wij bieden

• A monthly salary of €2,900.
• 30 vacation days per year.
• Choice of working 32 or 40 hours per week.
• Plenty of online training opportunities for your growth.
• A pension plan without employee contributions.
• Delicious lunch at the office for a small contribution.
• Work in a friendly team with Friday drinks.
• Develop your career in the financial sector.

Wat wij vragen

• Minimum of HBO (higher professional education) level of thinking and working
• Fluent in Italian (C1 level)
• Interest in finance and investing
• Customer-focused and solution-oriented mindset
• Eager to learn and detail-oriented
• Enthusiastic and motivated

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#indebuurt #wervingenselectie #finance #customerservice #investment

Status Open Opleidingsniveaus Middelbare school, MBO, HBO, Universiteit Plaats Amsterdam Werkuren per week 32 - 40 Dienstverbanden Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren) Salarisindicatie €2.900 Per maand Verantwoordelijk voor Providing telephonic support to Italian clients regarding all their questions about complex investment products and financial services. Gepubliceerd op 03-02-2026